This Privacy Policy describes how your personal information is collected, used, and shared when you visit, or make a booking on Love to Stay (Pty) Ltd t/a lovetostay.co.za, from hereon referred to as the “Site”. Our website address is: http://www.lovetostay.co.za.

PERSONAL DATA WE COLLECT AND WHY

Contact forms 

Any personal information you provide via the contact form on lovetostay.co.za (name, surname, email address, message) remains private and will never sold by Love to Stay for any reason. Your contact details are not stored on this Site. Information you provide are only used for follow-up customer service purposes, and are not stored or used for marketing purposes.

Competition/Giveaway Entry Forms

All personal information you provide through any competition/giveaway entry form on lovetostay.co.za (name, surname, email address, contact number, country of residence) remains private and will never be sold by Love to Stay for any reason. Your entry and contact details may be stored for 1 month after the competition has closed, where after it will be permanently deleted. Information you provide are only used to validate entries, and for follow-up correspondence and customer service. Your contact details are not stored or used for marketing purposes, unless so indicated by opting in to our mailing list during competition entry submission.

Submit Review Forms

Any personal information you provide when submitting a review on lovetostay.co.za (name, surname, email address, contact number, country of residence) will be stored permanently, unless you request to have your information and the review completely removed. Information you provide are only used to display your review on the website, and may be used to share on social media platform like Twitter, Facebook, and Google Plus. Your personal information will not be sold or used for marketing purposes.

Mailing List/Email Opt-In

This website uses Mailchimp to collect email subscribers. Any personal information you provide through the email opt-in form (name, surname, email address, telephone number, country of residence etc.) remains private and will never be shared or sold by Love to Stay for any reason. Your contact details will be stored until you manually unsubscribe from the mailing list. Information you provide are only used to contact you with ad-hoc emails from lovetostay.co.za in the form of an email newsletter. Should you not be able to unsubscribe for any reason, please email hello@lovetostay.co.za and request admin to remove you from the list. Mailchimp Privacy Policy.

Analytics 

This Site uses Google Analytics tracking for reporting and to gain insights into users/visitors and their behaviour; like unique and returning visitors, URL of page visited, traffic channels, user sessions, technology/devices, users` country location etc. However, the information collected is not used for targeted advertising campaigns, remarketing with Google Analytics, Google Display Network Impression Reporting, or Content Experiments.For more information on Google`s privacy policy see https://policies.google.com/privacy.

Cookies

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content. Google Analytics implement cookies to collect information about user activity on this Site. Users also have the option to opt-out of Google Analytics cookies altogether with the Google Analytics Opt-Out Add-on.

Mailchimp also use cookies, see their Cookie Statement at https://mailchimp.com/legal/cookies/

WordPress uses cookies, or tiny pieces of information stored on your computer, to verify who you are. There are cookies for logged in users and for commenters. Some cookies are necessary for technical reasons; some enable a personalized experience. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the ‘like’ button on a post, for example). For more information on WordPress cookies and types of cookies, see https://automattic.com/cookies/.

WHO WE SHARE YOUR DATA WITH AND YOUR RIGHTS

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your personal information. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Bookings on the Site is made possible through the Nightsbridge payment system. Your credit card details are not captured or stored on this website, and is transacted on a secure server through Nightsbridge. This secure server is protected using Secure Socket Layer (SSL) – the globally accepted standard technology used to encrypt information during transmission. Love to Stay cannot and does not take responsibility for the success or security of transactions undertaken or processed by third parties.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

You may request that we erase the personal data we hold about you by contacting our administrator at hello@lovetostay.co.za with your specific instructions. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

LINKING TO OTHER WEBSITES & EMBEDDED CONTENT FROM OTHER SITES

When using this Site you may come across posts and pages that link to outside websites which may use additional or different cookies to the ones described above. If so, the details of these will be provided in their specific cookies notice page.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Please note that embedded content from other websites behave the exact same way as if the user/visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

CHANGES TO PRIVACY POLICY

Love to Stay may update this privacy policy at any time. When we do, we will post a notification blog post on our Site. Users are encouraged to frequently check back to this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review our privacy policy and stay up to date with modifications.

ACCEPTANCE OF THESE TERMS

By using lovetostay.co.za, you signify your acceptance of this privacy policy. If you do not agree, please refrain from using our Site. Your continued use of the website following the posting of changes to our policy will be deemed your acceptance of those changes.

If you have any questions about our policy, the practices of this website, or your dealings with this Site, please contact us.

This document was last updated on 23 May 2018.